Trades missing, stats look wrong, or numbers seem stale
The four usual suspects: account, period, filters, and classification thresholds.
Check these four, in order
- Which account are you on? Every page shows the currently selected account only. The account switcher at the top of the sidebar tells you — and the trade you’re looking for may live in another account.
- Which period is selected? The Dashboard follows the period filter (Today / Week / Month / All / custom). “Missing” trades are often just outside the period. The subtitle under the page title states the active period.
- Any filters active on the Trades page? Search text, dates, outcome or direction filters hide rows. Click ✕ to clear them all.
- Classification looks off? If trades you consider stops show as “Loss−” (or small wins as “TP”), your thresholds don’t match your risk profile — tune them: TP / BE / SL classification.
A short delay is normal
A manually added trade can take a few seconds to appear in the statistics. Auto-synced trades arrive within ~15 seconds of the robot reporting them.
Hours look shifted
Calendars and heatmaps place trades using the timezone set on the account (edit it via ✎ on the account). Set it to your local timezone and the hours fall into place.
Still stuck? Contact support — or send feedback from the app: profile menu → Settings → Feedback.