Troubleshooting & FAQ
Something not working? The classic causes, checked in order — plus frequent questions.
Auto-Sync shows “Offline” or trades don’t arrive
What to check when a connected account stops feeding your journal.
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CSV import shows nothing (or skips everything)
Why an import preview comes up empty, and the format rules that matter.
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Trades missing, stats look wrong, or numbers seem stale
The four usual suspects: account, period, filters, and classification thresholds.
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Display glitches or the app feels slow
Quick fixes for visual artifacts, slow animations, and chart hiccups.
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Frequently asked questions
Short answers to the questions we hear the most.
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